Wednesday, 13 March 2013

Corporate Social Responsibility


1

Corporate Social Responsibility: The New Socialism
Andrew Markley, J.D., M.P.I.A.

Businesses face significant challenges in their quest for success today: The ongoing
effects of the financial crisis, the Eur ozone crisis, and uncertainty regarding new regulatory
initiatives in the areas of healthcare, labor union policy and financial regulation are among the
most prominent issues facing companies. As important as these issues are to both the short- and
long-term viability of companies,a greater threat to private enterprise—and our very economic
system—can be found in the current version of demands for “corporate social responsibility”
(CSR).
1
While most companies are, of necessity, devoting the time and resources to develop an
understanding of the threats posed by events such as the financial crisis and by government
regulatory expansion, it is not clear that companies understand either the context or the content
of the contemporary movement demanding CSR.The CSR movement, however, is quickly
moving in a direction which would fundamentally undermine private enterprise by redefining the
very nature and purpose of business. CSR—could this be the model, while ostensibly
recognizing the existence of firms within a market economy, which undermines firms and
markets and ushers in an age of socialism?
The Contemporary View of CSR
To focus our attention on the fundamental shift demanded by contemporary CSR
advocates, it is important at the outset to contrast the view of business advocated by the
contemporary CSR movement with the more traditional view of business. The outline of what
the current CSR movement demands has become clearer in recent years, both as CSR advocates
                                                           
1
Corporate Responsibility, Social Responsibility, and Corporate Citizenship all can be used as variants of the term
CSR. For a more complete discussion, see Michael Kerr, Richard Janda and Chip Pitts, Corporate Social
Responsibility: A Legal Analysis(Canada: LexisNexis Canada, 2009), 22-25.

2

have had the opportunity to write on the subject and as international organizations have produced
written statements of CSR principles.
The Traditional View of the Role of Business
The traditional U.S. view of the role of business in society can be described as follows:
(For emphasis, I have italicized the description both here and in the paragraph below.) A business
succeeds when it meets the demands of the marketplace and provides an acceptable return to the
firm’s owners. In conducting business, the firm should observe ethical standards—such as
honesty—and should abide by the law. In many countries, laws establish a significant body of
government regulation on topics such as employment, environment, antitrust, labor union, and
consumer protection. In order to maximize the firm’s opportunities for success in the
marketplace, the firm must not only satisfy its customers, but also fulfill the terms of its
commitments to suppliers and lenders, and provide conditions and incentives for its workforce to
be productive. In pursuing success in the marketplace, however, the firm’s management is
always obligated to act in the long-term best interests of its owners. In achieving success, the
business benefits not only its customers and its employees but also the communities in which it
operates.
The Contemporary CSR Movement’s View of the Role of Business
Now contrast the traditional view described above with that of the contemporary CSR
movement, which is the model adopted in recently adopted CSR standards and is increasingly
taught in business schools. While a business succeeds by meeting the demands of the
marketplace, that success is dependent upon a societal framework which includes consumers
who are ready to buy the firm’s product or service,infrastructure which the firm uses to conduct
its business, educated employees who engage in productive work for the firm, and a natural

3

environment conducive to company operations. The firm’s ongoing goal and the obligation of
management in particular, beyond what is mandated by ethics and the law, is to earn and keep
the firm’s social license to operate by meeting society’s expectations for the firm’s “triple-bottom-line” obligations to
•  stakeholders of the firm, including employees, suppliers, creditors, the surrounding
community, and anyone else affected by the firm’s existence;
•  the natural environment; and
•  economic development.
The triple bottom line ultimately ensures that business contributes to sustainable development.
While achieving the triple bottom line is currently left to business strategy, government must
soon mandate the triple bottom line because notall companies will voluntarily comply.
2
Recent initiatives on the international level which delineate CSR principles reflect this
view of CSR. In November 2010, the International Organization for Standardization (ISO)
published the ISO 26000 “Guidance Standard on Social Responsibility” after a multi-year effort
bringing together representatives from 99 countries and more than 40 international
organizations.
3
According to Rob Steele, ISO Secretary-General, ISO 26000 is a triple-bottom-line standard. He states, “In short, it is no longer just the financial ‘bottom-line’ that people
measure an organization on anymore. It is the impact the organization has on the environment
and on society as well as on the economy.”
4
ISO 26000 defines “social responsibility” as
behavior that not only observes ethical standards and complies with applicable law, but also
“takes into account the expectations of stakeholders” and “contributes to sustainable
                                                           
2.The term “triple bottom line” is attributed to John Elkington. See John Elkington, Cannibals with Forks: The
Triple Bottom Line of 21
st
Century Business(Oxford: Capstone, 1997).
3.“Social Responsibility: Dawn of a New Era,” ISO Focus Plus(March 2011): 1.
4.Rob Steele, “ISO Responds: We Are All Responsible for Our Actions,” ISO Focus Plus(March 2011): 9.

4. development, including the health and welfare of society.”
The term “stakeholder” is defined
broadly—as an “individual or group that has an interest in any decision or activity of an
organization”—and ISO 26000 goes to great lengths to define obligations to particular
stakeholders, including employees, customers, suppliers and the community. For example, ISO
26000’s section on “Community Involvement and Development” includes a separate focus on
each of the following topics: Community Involvement, Education and Culture, Employment
Creation and Skills Development, Wealth and Income Creation, Health and Social Investment.
For each of these topics, the subsection contains a list of “Related Actions and Expectations.”
6.The same detailed treatment is afforded to all of the stakeholder groups identified in the ISO
26000 standard.
ISO 26000 defines “sustainable development” as“integrating the goals of high quality of
life, health and prosperity with social justice and maintaining the earth’s capability to support life
in all its diversity.”
7.As in the case of stakeholders, the text of ISO 26000 goes to great lengths to
define principles regarding environmental issues ranging from climate change to species
protection, and prescribing environmental practices from the preparation of environmental
impact statements to adopting the precautionary principle.
8. The “triple-bottom-line” mandate is
clearly reflected in ISO 26000, especially with its focus on environmental and stakeholder issues,
and its detailed listing of principles on each topic.
                                                           
5
 International Organization for Standardization, ISO 26000 Final Draft International Standard, Guidance on Social
Responsibility, Sub-clause 2.18 (Geneva,Switzerland: ISO, 2010).
6
 ISO 26000 Final Draft International Standard, Sub-clauses 2.20, 6.4, 6.6, 6.7 and 6.8.
7
 ISO 26000 Final Draft International Standard, Sub-clause 2.23.
8
 ISO 26000 Final Draft International Standard, Sub-clause 6.5.

5

The Global Reporting Initiative (GRI) has worked since 1997 to promote corporate social
responsibility and first issued its Sustainability Reporting Guidelines in 2000.
9
The current
version of the Guidelines, known as G3.1, was released inMarch 2011and establishes
“performance indicators” for companies to use in drafting reports evaluating their progress on
social responsibility. The “performance indicators” mirror the triple-bottom-line categories: G3.1
identifies “Social Performance Indicators” including labor practices, human rights, society, and
product responsibility; “Environmental Performance Indicators” including use of materials,
energy and water, impact on biodiversity, and emissions and waste; and “Economic Performance
Indicators,” including overall company revenue generation and company distribution to
stakeholders, local market impacts, and indirect economic impacts such as “infrastructure
investments and services primarily provided for public benefit.” The introduction to guidelines
version G3.1 defines sustainability reporting as “a broad term considered synonymous with
others used to describe reporting on economic, environmental, and social impacts (e.g., triple
bottom line, corporate responsibility reporting, etc.).”
10
The contemporary CSR movement’s version of CSR is not only reflected in ISO 26000
and G3.1, but is also now taught in business schools. A popular textbook for college business
ethics courses is Richard DeGeorge’s Business Ethics, now in its seventh edition. DeGeorge
describes the “changing business mandate” and then admonishes business students to recognize
that a new morality is now required. According to DeGeorge, “Business met the original
mandate of the American people to grow, produce a rich variety of goods at as low a price as
                                                           
9
 Global Reporting Initiative, “Sustainability Reporting Ten Years On,” Briefing Paper(October 2007),
http://www.globalreporting.org/NR/rdonlyres/430EBB4E-9AAD-4CA1-9478-FBE7862F5C23/0/Sustainability_Reporting_10years.pdf (accessed October 30, 2011).
10
Global Reporting Initiative, Sustainability Reporting Guidelines G3.1(2011): 3,
http://www.globalreporting.org/NR/rdonlyres/53984807-9E9B-4B9F-B5E8-77667F35CC83/0/G31GuidelinesinclTechnicalProtocolFinal.pdf (accessed October 30, 2011).

6

possible, provide employment, and help society achieve the good life.”
11
DeGeorge, however,
asserts that the original mandate no longer applies. According to DeGeorge, “The new moral
mandate to business can be found . . . in such movements as consumerism, environmentalism,
and conservationism . . . . What is clear in the new mandate is that business must now consider
the worker, consumer, and the general public aswell as the shareholder—and the views and
demands of all four—in making decisions.”
12
DeGeorge’s vision of the new morality is very
much one in line with the contemporary push for the triple-bottom-line standard.
Published works on the topic of CSR in recentyears also focus increasingly on the triple-bottom-line view of the socially responsiblecompany. For example, a recently-published
analysis of corporate social responsibility surveys the field of CSR and concludes that two
common themes run through contemporary discussions of CSR: “balancing the needs of
stakeholders and a company’s integration of economic considerations with environmental and
social imperatives.”
13
The definition of CSR is coalescing around the triple-bottom-line focus. Those who
attempt to define CSR in a more limited manner do soat the risk of irrelevance in the face of
increasing acceptance of the more comprehensive definition. Take, for example, the definition of
CSR adopted by Philip Kotler and Nancy Lee in their 2005 book entitled Corporate Social
Responsibility: Doing the Most Goodfor Your Company and Your Cause. Kotler and Lee assert
that “Corporate Social Responsibility is a commitment to improve community well-being
through discretionary business practices and contributions of corporate resources.”
14
In a similar
manner, The Economistsuggested in 2008 that “the simplesolution is thatbusinesses should
                                                           
11
Richard T. DeGeorge, Business Ethics, Seventh Edition (Boston: Prentice Hall, 2010), 509.
12
DeGeorge, Business Ethics, 511.
13
Kerr, Janda, and Pitts, Corporate Social Responsibility: A Legal Analysis, 31-32.
14
Philip Kotler and Nancy Lee, Corporate Social Responsibility: Doing the Most Good for Your Company and Your
Cause(Hoboken, New Jersey: Wiley, 2005), 3.

7

concentrate on the sweet spot where initiatives are good for both profits and social welfare.”
15
Companies would fall far short of the expectations, however, under either ISO 26000 or G3.1 if
they were to follow this limited version of CSR.This is perhaps made most clear by reviewing
Kotler and Lee’s “best practices” recommendations, which urge companies to choose only a few
causes and choose causes that have synergy with products or potential tosupport business goals
such as cost reduction. This is clearly not the vision of ISO 26000 or G3.1, however, both of
which are much more comprehensive in scope: selecting only a small number of issues and
selecting issues which would also bring profit to the firm does not meet the terms of the
contemporary movement toward triple-bottom-line CSR.
Why the Shift to the More Radical “Triple-Bottom-Line” Version of CSR Now?
The movement toward the contemporary triple-bottom-line standard for corporate social
responsibility is driven by assertions of impending environmental catastrophe, failures of the
market system, and the introduction of new standards such as ISO 26000 and GRI’s G3.1. It is
further supported by arguments ranging from the alleged impotence of government at the hands
of multinational corporations to the supposed wide-ranging deregulation of business in the 1980s
and 90s. The unprecedented convergence of these conditions is then said to create a new era, for
which a new definition of the role ofbusiness in society is necessary.
Advocates of the new corporate social responsibility allege that the triple bottom line is
necessary due to threats to the very existence of human life on Earth posed by global warming,
deepening poverty, and population growth. John Elkington announces that the sustainability
crisis “is going to get a lot worse before we have any hope of turning the corner” and cites his
                                                           
15
“The Next Question: Does CSR Work?,” The Economist, Special Report (January 18, 2008): 8-10.

8

long-standing concerns with population growth, pollution and ecosystem destruction.
16
According to Elkington, chief among the indicators of what he describes as the “environmental
precipice” are global warming, ozone depletion and the collapse of some ocean fisheries.
17
A
sense of environmental and human crisis pervades his book.
In this same vein, ISO 26000 clause 6.5.1.2 declares that “society is facing many
environmental challenges, including the depletion of natural resources, pollution, climate change,
destruction of habitats, loss of species, the collapse of whole ecosystems and the degradation of
urban and rural human settlements. As the world population grows and consumption increases,
these changes are increasing threats to human security and the health and well being of society.”
ISO 26000 goes on to call for reduction or elimination of “unsustainable volumes and patterns of
production and consumption and to ensure thatthe resource consumption per person becomes
sustainable.”
18
The introduction to the Global Reporting Initiative’s G3.1 Sustainability Reporting
Guidelines references this same theme. After noting that living conditions have improved for
many people around the world, the Guidelines describe “one of the most distressing dilemmas
for the 21
st
century” is the “alarming information about the state of the environment and the
continuing burden of poverty and hunger on millions of people.”
19
Impending catastrophe on
environmental and human levels is a common theme for adherents to the new CSR.
In addition to threats to life on planet Earth, advocates of the new CSR argue that the
corporate scandals of the Enron era coupled withthe more recent financial crisis point to
fundamental flaws with businesses and the markets in which they operate. Harvard Business
                                                           
16
Elkington, Cannibals with Forks, 18-19.
17
Elkington, Cannibals with Forks, 20.
18
ISO 26000 Final Draft International Standard, 41.
19
Sustainability Reporting Guidelines, version G3.1, 2.

9

School professor Michael Porter, while offering his own version ofcorporate social
responsibility, opens a recent article with the stark recognition that “the capitalist system is under
siege.”
20
The scandals at companies such as Enron and Tyco were highly publicized and have
been portrayed by CSR advocates as just the latest in a long history ofcorporate abuses. The
financial crisis has largely been described in the media as a failureof banks and of the financial
markets. Of course, the definitive story of government responsibility for the financial crisis has
yet to be written. In its absence, blame has been focused on companies and markets. Again,
advocates of CSR have been ready to portray the latest crisis as characteristic of the workings of
the market.
21
The introduction of international standards such as ISO 26000 in November 2010 and
GRI’s G3.1 in March 2011 also provides a focal point for the triple-bottom-line version of CSR.
Over the past 20 years, one of the refrains in the CSR debate has been that CSR is undefined, and
therefore, organizations could shape their own definitions within the general contours of working
to meet social and environmental challenges in ways which would produce benefits for the
company.
22
That is no longer true. ISO 26000 and GRI’s G3.1 are comprehensive statements on
triple-bottom-line social and environmental issuesand companies will have a difficult task in
framing the issue now that these standards have been issued. Moreover, it is important to note
that in the case of both ISO 26000 and G3.1, non-compliance by companies will bring not only
the threat of criticism from non-governmental organizations, but also the possibility of
                                                           
20
Michael E. Porter, “Creating Shared Value,” Harvard Business Review(Jan-Feb 2011): 64 and 77.
21
Ramon Mullerat, “Global Business and Human Rights—Overview,” in Global Business & Human Rights:
Jurisdictional Comparisons (The European Lawyer: 2011) ed. James Featherby,
http://www.europeanlawyer.co.uk/referencebooks_26_481.html (accessed October 5, 2011).
22
Michael Hopkins, “Criticism of the Corporate Social Responsibility Movement,” Chapter 31, in Corporate Social
Responsibility: The Corporate Governance of the 21
st
Century, ed. Ramon Mullerat (The Hague, Netherlands:
Kluwer Law International, 2005), 479-80.

10

termination of business relationships as companies which do comply must vouch for the social
responsibility of companies within their “sphere of influence.”
23
The move to transfer social and environmental responsibilities to business has also
received support from those who perceive dangers from globalization and those disappointed by
the failure of government, especially through alleged deregulation of business. The CSR
literature is replete with the assertion that multinational corporations are more powerful than
governments and that CSR is a means of taming this power. Of course, evidence of the power of
multinational corporations is generally not provided: The mere assertion seems sufficient among
CSR supporters. Rather than providing evidence, we read unsubstantiated assertions such as
“many TNCs wield more economic power than most nations”
24
and “many MNEs are larger and
more economically significant that the developing nations in which they operate.”
25
Joel Bakan
argues, “Today, corporations govern our lives. They determine what we eat, what we watch,
what we wear, where we work, and what we do.”
26
Little evidence of the alleged power of
multinationals, however, is provided in these discussions and what might be taken as evidence to
the contrary, such as Hugo Chavez’ nationalization of Exxon’s assets in Venezuela, are rarely
mentioned.
The failure of government—in the form of alleged wide-ranging deregulation of business
over the past 25 years—is another argument used to bolster acceptance of a new era of
expectations for business. Robert Reich argues that business has enjoyed greater influence in
American society in recent decades because “as measured by the number of final or proposed
                                                           
23
See ISO Final Draft International Standard, sub-clauses 2.19 and 5.2.3.
24
Amy Sinden, “Power and Responsibility: Why Human Rights Should Address Corporate Environmental
Wrongs,” Chapter 17 in The New Corporate Accountability: Corporate Social Responsibility and the Law, Doreen
McBarnet, Aurora Voiculescu and Tom Campbell, eds. (Cambridge: Cambridge University Press, 2009), 515.
25
Kim Kercher, "Corporate Social Responsibility: Impact of Globalisation and International Business," Corporate
Governance eJournal(2007), 7 http://works.bepress.com/kim_kercher/1 (accessed October 30, 2011).
26
Joel Bakan, The Corporation: The Pathological Pursuit of Profit and Power(New York: Free Press, 2004), 5.

11

rules published in the Federal Register, regulation declined after 1980.”
27
Of course, the
continued publication of thousandsof final regulatory rules each and every yearsince 1980 does
not sound very much like deregulation, even though the annual promulgation of final rules did
peak in the ten year period between 1973 and 1983 in the period just after the creation of a
number of new federal administrative agencies, including the Environmental Protection Agency
and the Consumer Product Safety Commission. Businesses subject to U.S. environmental law,
antitrust law, consumer safety law, employmentlaw and labor union law might find it difficult to
imagine that they actually operate in an era of regulatory decline.
28
A final note on the push for a triple-bottom-line version of CSR is in order. In line with
the argument that a new CSR is mandated by the challenges of modern crises—in short, a new
model for a fundamentally different era—CSR proponents often deemphasize what is, in fact, a
long history of discussion of the topic of corporate social responsibility. While advocates
sometimes are willing to admit that the CSR movement has roots in social and environmental
activism of the last several decades, they often do not admit to any longer-standing debate. For
example, Branson states, “Roughly coinciding with Earth Day, in April 1970, were the
beginnings of a phenomenon that played out through the 1970s decade—the corporate social
responsibility movement.”
29
The debate over the roles and responsibilities of business in society,
however, can be traced back through the past two hundred years of American history. Examples
include the debate over monopoly powers granted tostate-chartered transportation companies in
the early 1800s, the controversy over the powerof “trusts” in the 1880s, and the focus on
                                                           
27
Robert Reich, Supercapitalism(New York: Alfred A. Knopf, 2007), 140-42.
28
See the next section of this paper for a discussion regarding Reich’s ultimate rejection of CSR in favor of direct
government regulation.
29
See for example Robert Branson, “What is the ‘New’ Corporate Social Responsibility?: Corporate Social
Responsibility Redux,” 76 Tulane Law Review (2002): 1207, 1211.

12

managerial responsibility in publicly-traded companies in the 1930s.
30
The issue was also very
much in focus in the 1950s and early 1960s, as featured in prominent works by authors such as
Harold Bowen,
31
Theodore Levitt,
32
Keith Davis,
33
and Milton Friedman.
34
Discussion of the
role of business in society has been a recurring theme in American history.
The New Socialism?
The contemporary vision of CSR, with its requirement that companies show “returns” on
its economic, stakeholder and environmental bottom lines, is gaining more acceptance
worldwide. What is the nature of this concept? Will it lead to a new form of socialism?
As noted in the Oxford Handbook of Corporate Social Responsibility, “What is clear then
is that defining CSR is not just a technical exercise in describing what corporations do in society.
Definitional work in CSR is also a normative exercise in setting out what corporations should be
responsible for in society, or even an ideological exercise in describing how the political
economy of society should be organized to restrain corporate power.”
35
Even a cursory review of
the CSR literature leaves little doubt regarding the ideological underpinnings on the part of many
advocates for corporate social responsibility. Robert DeGeorge, in writing about what he
characterizes as the new moral mandate for business, highlights the fact that the new moral
mandate “embodies a view of business that, when taken as a whole, is clearly different from the
                                                           
30
See, for example, the discussion on monopoly powers in early state-chartered companies in John W. Cadman, Jr.,
The Corporation in New Jersey: Business and Politics, 1791-1875(Cambridge, MA: Harvard University Press,
1949).
31
Harold Bowen, Social Responsibilities of the Businessman(New York: Harper, 1953).
32
Theodore Levitt, “The Dangers of Corporate Social Responsibility,” Harvard Business Review(September-October 1958): 41.
33
Keith Davis, “Can Business Affordto Ignore Social Responsibilities?,” California Management Review2 (Spring
1960): 70.
34
Milton Friedman, Capitalism and Freedom(Chicago: University of Chicago Press, 1962).
35
Andrew Crane et al., “The Corporate Social Responsibility Agenda,” Chapter 1 in The Oxford Handbook of
Corporate Social Responsibility, eds. et al. Andrew Crane (Oxford: Oxford University Press, 2008), 6, citing
Richard Marens, “Wobbling on a One-Legged Stool: The Decline of American Pluralism and the Academic
Treatment of Corporate Social Responsibility,” Journal of Academic Ethics2 (2004): 63-87.

13

view found in the writings of John Locke or in the U.S. Constitution.”
36
Sally Wheeler argues for
a new type of capitalism, asserting that “in stark terms it is no longer acceptable for [the
corporate] sector to assert that pursuit of profit is its sole legitimate aim in an epoch which looks
for both individuality and the collective interest to be addressed.”
37
Will CSR lead us to a new socialism? The Oxford Dictionary defines socialism as “a
political and economic theory of social organization that advocates thatthe means of production,
distribution, and exchange should be owned or regulated by the community as a whole.”
38
Two
distinct possibilities are presented which would take us down this path. First, redefining the
purpose of the business as serving the triple bottom line—creating independent obligations of the
company to stakeholders and the environment—would lead to social control of the company.
Second, implementation of CSR through greater regulation could certainly bring social control.
The Triple Bottom Line – Collective Decisions?
What is the relationship among the three “bottom lines?” Does management, with a view
to the long-term interests of shareholders, ultimately control the decision of the allocation of
scarce company resources? Or, does the business enterprise owe an independent obligation to
fulfill the stakeholder and environmental bottom lines, regardless of the impact on shareholders
and the long-term interests of the company? Asnoted above, advocates of the new CSR argue
that we have entered a new era of sustainable development that demands compliance with the
triple bottom line. In line with that view, especially in the case of publicly traded companies’
shareholders, the argument appears to be thatowners should receive no special status.
                                                           
36
DeGeorge, Business Ethics, 511-12.
37
 Sally Wheeler, Corporations and the Third Way(Oxford: Hart, 2002), 3.
38
 Oxford Dictionary, http://english.oxforddictionaries.com/definition/socialism?region=us(accessed October 22,
2011).


14

Richard DeGeorge, who as noted above argues in favor of a “new moral mandate” for
business in his textbook Business Ethics, does not provide any particular explicit guidance
regarding the priorities of decision-making. He writes only that in the new mandate, “Sometimes
the demands of workers will carry greater weight than the interests of shareholders, sometimes
the opposite will be the case, and sometimes both will have to give way to environmental
needs.”
39
The implication is, however, that the shareholders—acting through company
management—do not have the freedom to override the interests or needs of stakeholders or the
environment.
ISO 26000 does not provide any assurance that the firm’s financial bottom line—
certainly a significant issue for its owners and for the very continued existence of the business—
has any particular importance. In fact, ISO 26000 focuses so intensely on the stakeholder and
environmental aspects of the triple bottom line that the “economic” bottom line has been almost
entirely ignored. Indeed, in the 86 pages of the ISO 26000 Final Draft International Standard, the
term “shareholder” never appears, and while the word owneris mentioned, it is mentioned only
in passing; and ISO 26000 does not describe the rights of owners of the firm or ascribe to them
any particular role. Likewise, the word investorappears only in one clause and even in that case
only to describe the possibility that a company might be pressured by investors to act in socially
responsible ways and that a company’s social responsibility performance might attract additional
investors. By comparison, it is interesting to note that the words environmentor environmental
occur well over 100 times in the document.
40
Moreover, the final text of ISO 26000 eliminatedthe only criteria in its section on
“Determining Significance,” which would have specifically recognized that firms could weigh
                                                           
39
DeGeorge, Business Ethics, 511-12.
40
 ISO 26000 Final Draft International Standard, Sub-clauses 3.2, 4.5 and 5.3.2.

15

the costs of taking action on principles of social responsibility identified by ISO 26000. Earlier
drafts of the ISO 26000 standard, up to and including the Draft International Standard text
released in June 2009, specificallyrecognized that firms could consider at least in part the
“potential effect of the related action compared to the resources required for implementation.”
41
The Final Draft International Standard, however, which became the official text of ISO 26000 in
December 2010, eliminated the phrase “compared to the resources required for implementation.”
The final wording of the clause states only that companies should consider the “potential effect
of taking action or failing totake action on the issue.”
42
ISO 26000 clearly promotes the triple
bottom line and does so in an expansive manner on the stakeholder and environmental “bottom
lines” but only narrowly for thatof the economic bottom line.
To the extent that the triple bottom line introduces independent obligations to
stakeholders and the environment, it not only introduces opportunities for management to exploit
its “many masters” to its own ends, but could besaid to usher in a new era of socialism as
companies now must respond to the control of the collective.
Expansion of Government Regulation and Ownership
The other possible path to socialism is through government moves tomandate the triple
bottom line by law and regulation, or even the possibility of complete government ownership or
control.
The likelihood of government regulation to “enforce” CSR is a common theme in the
CSR literature. In fact, some writers contend that efforts to achieve CSR on a voluntary basis are
futile and that immediate government regulation or government ownership would be the
appropriate course. Robert Reich calls for immediate regulation, asserting that in the absence of
                                                           
41
International Organization for Standardization Working Group on Social Responsibility, ISO 26000 Draft
International Standard, Guidance on Social Responsibility, Sub-clause 7.3.1.2(Geneva, Switzerland: ISO, 2009).
42
ISO 26000 Draft International Standard, Sub-clause 7.3.2.2.

16

regulation, CSR is “as meaningful as cotton candy.”
43
Instead of voluntary CSR, Reich calls for
“laws and regulations that make our purchases and investments a socialchoice as well as a
personal one.”
44
Joel Bakan urges regulation as the principal means for ensuring that companies
“respect the interests of citizens,communities, and the environment.”
45
For these writers, CSR
must immediately become a matter of law and regulation.
For many scholars writing on the topic of CSR,a period for voluntary attempts at triple-bottom-line CSR is acceptable, but with the threat, and the expectation, that law and regulation
will soon be needed to enforce it. For example, in CSR: A Legal Analysis, the authors survey the
current landscape of largely voluntary CSR principles and concludethat law, which they also
describe as “coercive and adversarial measures,” will ultimately be necessary to enforce CSR.
46
Likewise, David Vogel argues that “virtue” must be replaced by government regulation:
“Consequently, the definition of corporate social responsibility needs to be redefined to include
the responsibilities of business to strengthen civil society andthe capacity of governments to
requirethat all firms act more responsibly.”
47
DeGeorge concludes his discussion of the new
moral mandate with a warning that if companies do not voluntarily respond to the demands of
the new morality, the result could be governmental management of corporations, or even
government ownership.
48
Voluntary triple-bottom-line principles are not likely to be the end of
the story.
Beyond government regulation, another question is whether government control of
business is really beyond contemplation in thisdiscussion. Two important points need to be
                                                           
43
Reich, Supercapitalism, 171.
44
Reich, Supercapitalism, 127.
45
Bakan, The Corporation, 161.
46
CSR: A Legal Analysis, 602-04.
47
David Vogel, The Market for Virtue: The Potential and Limits of Corporate Social Responsibility(Washington,
D.C.: Brookings Institution, 2005), 172 (italics in original, underlining added for emphasis).
48
DeGeorge, Business Ethics, 512.

17

emphasized here. Depending on how the “triple bottom line” is enforced through law and
regulation, one possibility is that the owners ofbusiness enterprises could see control of the
enterprise pass to the state. Second, the CSR literature also advocates the concept of mandating a
“public purpose” for any entity that seeks registration with the government, which would include
corporations, limited liability companies, limited partnerships, and limited liability companies.
One version of this concept would call for government powers to revoke state registration if, in
fact, the public purpose is not met.
49
This could provide a very direct method of government
control over businesses. In fact, Maryland, Virginia, New Jersey, Vermont and Hawaii have
already enacted laws to allow a business to voluntarily register a public purpose for the
company.
50
Is the next step to impose a public purpose requirement on all businesses?
Conclusion: In Defense of the Traditional View of the Role of Business in Society
By 2005, at least with respectto some version of CSR, The Economistcould report that
“intellectually, at least, the corporate world has surrendered and gone over to the other side,”
51
citing indicia such as the issuance of Corporate Social Responsibility or Corporate Citizenship
reports, appointment of CSR management officials, executives speeches referencing CSR, and
the emergence of a consulting industry to advise companies on CSR. Those trends certainly have
not been reversed over the past six years if we sample just one of those measures—statements by
company executives on CSR:
•  Duke Energy Chairman and CEO, Jim Rogers: “Sustainability—operating our business in
a way that is good for people, the planet and profits—is, in my opinion, no longer
                                                           
49
CSR: A Legal Analysis, 595.
50
Bills have been introduced to enact such laws in Colorado, Pennsylvania, New York, Michigan and North
Carolina. See “B Corporation: A New Type of Corporation for a New Economy,”
http://www.bcorporation.net/publicpolicy (accessed on November 1, 2011).
51
“The Good Company,” The Economist, Special Report (January 22, 2005): 3.

18

optional. It is the strategic and decision-making approach we are following at Duke
Energy to create long-term value.”
52
(pg. 4)
•  Coca-Cola Company Chairman and CEO, Muhtar Kent: “In the midst of the global
financial downturn, the economic, environmental and social implications of business are
more important than ever. There’s no question that the world is undergoing a massive
resetting of priorities, values and expectations.”
53
•  Nike CEO, Mark Parker: “We saw that doing the right thing was good for business
today—and would be an engine for our growth in the near future. With each new
discovery and partnership, we willingly gave up old ideas to shift our thinking toward a
better, smarter, faster and ultimately more sustainable future—financially,
environmentally and socially.”
54
Certainly companies seem to have accepted some version of CSR, but the question remains
whether companies understand the implications of CSR raised above, both with respect to
current issues surrounding the triple bottom line aswell as the prospect for future enforcement
through additional law and regulation.
Businesses need to speak out in defense of private enterprise and markets. The debate
over CSR is taking place largely without the participation of companies, especially at what may
be a crucial turning point as the more radical version of CSR is moving toward broader
acceptance. Companies may choose not to speak out for a variety of reasons, including:
                                                           
52
Duke Energy, 2008-2009 Sustainability Report, 4, http://www.duke-energy.com/pdfs/sar09-01-complete-report-rev.pdf (accessed October 26, 2011).
53
Coca-Cola Company, 2008-2009 Sustainability Review, 2, http://www.thecoca-colacompany.com/citizenship/pdf/2008-2009_sustainability_review.pdf (accessed October 26, 2011).
54
Nike, Inc., Nike, Inc. Corporate Social Responsibility Report, 2007-2009, 4,
http://www.nikebiz.com/crreport/content/about/2-1-0-ceo-letter.php (accessed October 26, 2011).

19

•  Business has been put on the defensive as the result of corporate scandals and the
financial crisis;
•  Business finds it difficult to articulate the inherent “responsibility” of firms and markets
on the one hand, and explain why they should not follow the CSR brand of
“responsibility” on the other;
•  Taking a higher profile on CSR issues might bring unwanted attention from NGO’s;
•  Smaller-and medium-sized companies may nothave as many resources to devote to
speaking out on CSR issues; and
•  Crony capitalism—the largest companies may see a competitive advantage to “investing”
in CSR knowing that their smaller competitors cannot.
Whatever the reason, business shouldspeak out on the issue of CSR, especially at this important
time. Todd Stitzer asserts that “by being too quiet in the past, business has allowed the argument
to pass by default, with very damaging perceptions forming along the way.”
55
The message that
companies must communicate is that CSR is taking us down the wrong path and that issues
relating to poverty, a growing world population, and the environment are far more likely to be
successfully addressed through the traditional view of the role of business in society coupled
with effective government, a vibrant civil society, and anactive citizenry.
                                                           
55
Todd Stitzer, “Business Must Loudly Proclaim What it Stands For,” The Financial Times, online edition, May 31,
2006.

Tuesday, 1 May 2012

FORMING A BUSINESS STRUCTURE



Credit Union Lending: A Solution to Small-Business Capital Crunch?Business incorporation has become synonymous with responsible business ownership. Yet, so many misconceptions and rumors exist about the benefits of business incorporation. So it’s no wonder that even the savviest entrepreneurs are at a loss as to whether incorporation is right for them, what it will cost, and where to start.
Business incorporation (which, by the way, is an umbrella term for a number of business structure options) may be right for some business owners, but it isn’t for all. So it’s worth doing some stepping back and ascertaining whether incorporation is right for you.
Here are some points to consider:
What is Business Incorporation?
As mentioned above, business incorporation is a loose umbrella term that covers a variety of options for legally structuring your business.  These options include becoming a limited liability company (LLC), corporation, S-corporation, non-profit 501(c)(3), cooperative, and so on.
Whatever business structure you choose needn’t be set in stone, and can be changed as your business matures. For example, many small business owners start out as sole proprietorships or partnerships with formal incorporation taking place at a later date.
Of the many business entities that owners consider, LLCs and Subchapter S Corporations (S-Corps) are two of the most popular. Read “Should My Company be an LLC, an S-Corp or Both? to determine which features are most important to you and your company.
The Benefits of Incorporation
 
Here are some of the benefits you can realize if you decide to incorporate your business:
  • Personal Liability Protection – An incorporated company affords protection from any personal liability for your business debts and obligations. For example, if someone sues your company they can only go after your company’s assets, not your own (although there are exceptions – see below**under “The Disadvantages of Incorporation”).
  • Tax Benefits – If you incorporate you may gain tax benefits, although only under certain circumstances. This is one area to discuss with an accountant, as the marginal tax rates for corporations with taxable incomes in some cases can be higher than those for an individual in the same scale. Read more about the tax implications of incorporating from the government here.
  • Corporate Identity – Incorporating can give a greater sense of credibility to your business.
  • Raising Capital – You can raise capital more easily through the sale of stock and securities if your business is incorporated.
  • Unlimited Life – Your corporation can have an indefinite life and outlive you. Do note that LLCs have a limited duration. Get more information on business structure differences from the SBA.
The Disadvantages of Incorporation
Some of the disadvantages of incorporation, particularly for the small business owner, include:
  • Paperwork - Depending on the structure you choose, you may need to file two tax returns (one for you, one for your business) and keep good records.
  • Cost - The fees associated with initial incorporation and ongoing maintenance can put a strain on start-ups. However, LLCs (a hybrid-type of legal structure that provides the limited liability features of a corporation and the tax efficiencies and operational flexibility of a partnership ) can be a more economic alternative to incorporation.
  • **Liability may not be as limited as you think – The limited liability advantages of incorporation can be challenged by personal guarantees and credit agreements. For example, when a corporation has insufficient assets to secure a loan, banks often insist on personal guarantees from the business owner. This can result in personal liability for repayments if your corporation can’t meet its obligations.
Is Incorporation Right for My Business?
At the end of the day, choosing the right business structure for your small business comes down to several factors such as your risk of liability, your tax obligations, business objectives, and so on.
Because the needs of every business are different, and the law varies from state-to-state, it’s worth an hour or two with a knowledgeable attorney to investigate all of the issues that will affect your decision.
Getting Started with the Process of Incorporation
All business incorporations must be filed with your state government. Whether you choose to pursue this through an attorney or choose an online legal service is up to you. But try to get referrals and recommendations from other businesses that have been through the process.
If you operate in multiple states, read “Which State is best for My Small Business?” to determine which state is the friendliest to corporations and incorporate in that state.
Additional Resources
Business.gov Incorporation Guide – This Web guide draws information from across government to provide small business owners with vital information and resources about what incorporation is and how it can work for your business.

Nnamdi E. Armstrong
+23408122735908
C.E.O
Sloane International Investments Ltd

 

HOW CORPORATIONS ARE TAXED

are taxed differently than other business structures: A corporation is the only type of business that must pay its own income taxes on profits. In contrast, partnerships, sole proprietorships, and limited liability companies (LLCs) are not taxed on business profits; instead, the profits "pass through" the businesses to their owners, who report business income or losses on their personal tax returns.

Understanding Corporate Taxation

Because a corporation is a separate legal entity from its owners, the company itself is taxed on all profits that it cannot deduct as business expenses. Generally, taxable profits consist of money kept in the company to cover expenses or expansion (called "retained earnings") and profits that are distributed to the owners (shareholders) as dividends.

Tax-Deductible Expenses

To reduce taxable profits, a corporation can deduct many of its business expenses -- money the corporation spends in the legitimate pursuit of profit. In addition to start-up costs, operating expenses, and product and advertising outlays, a corporation can deduct the salaries and bonuses it pays and all of the costs associated with medical and retirement plans for employees. To be sure you don't miss out on important tax deductions, see the Business Tax & Deductions area of Nolo's website.

Corporate Tax Payments

The corporation must file a corporate tax return, IRS Form 1120, and pay taxes at a corporate income tax rate on any profits. If a corporation will owe taxes, it must estimate the amount of tax due for the year and make quarterly payments to the IRS in April, June, September, and January.

Shareholder Tax Payments

If the corporation's owners work for the corporation, they pay individual income taxes on their salaries and bonuses like regular employees of any company. Salaries and bonuses are deductible business expenses, so the corporation does not pay taxes on them.

Tax on Dividends

If a corporation distributes dividends to the owners, they must report and pay personal income tax on these amounts. And because dividends, unlike salaries and bonuses, are not tax-deductible, the corporation must also pay taxes on them. This means that dividends are taxed twice -- once to the corporation and again to the shareholders. Smaller corporations rarely face this problem: Because their owners typically work for the corporation as employees, the corporation can pay them in the form of tax-deductible salaries and bonuses, rather than taxable dividends.

Benefits of the Separate Corporate Income Tax

Although reporting and paying taxes on a separate corporate tax return can be time consuming, there are some benefits to having a separate level of taxation. Here we explain a few of them, but you should see a tax expert for a complete explanation of the pros and cons of corporate taxation as it applies to your situation. This is a very complicated area, and for some companies -- especially those that may experience losses, are involved in investing, or may soon be sold -- corporate taxation can be a real disadvantage.

Retained Earnings

Many corporations will want or need to retain some profits in the business at the end of the year -- for instance, to fund expansion and future growth. If it does, that money will be taxed to the corporation at corporate income tax rates. Because initial corporate income tax rates (15% to 25% on profits up to the first $75,000) are lower than most owners' marginal income tax rates for the same amount of income, a corporation's owners can save money by keeping some profits in the company. (This does not apply to professional corporations, however, as they are taxed at a flat rate of 35%.) In contrast, owners of sole proprietorships, partnerships, and LLCs must pay taxes on all business profits at their individual income tax rates, whether they take the profits out of the business or not.
The IRS will allow you to leave profits in your corporation, up to a limit: Most corporations can safely keep a total of $250,000 (at any one time) in the corporation without facing tax penalties (some professional corporations may not retain more than $150,000).

Fringe Benefits

Another tax benefit of forming a corporation is that the company can deduct the full cost of fringe benefits provided to employees -- almost always including the business's owners -- and the owner-employees are not taxed on these benefits. Other types of business entities can also deduct the cost of many fringe benefits as a business expense, but owners who receive these benefits will ordinarily be taxed on their value.

Nnamdi E. Armstrong
+23408122735908
C.E.O
Sloane International Investment ltd

Thursday, 17 November 2011

The Importance of Professionalism in Business

Professional workplace behavior is necessary for the long-term success of a business, whether it’s a big corporation or small business. Employee interactions and relationships with customers are of vital importance to ensure that company goals and objectives are met. A professional work place attitude and appearance allow employees to take pride in their work and improve worker performance. Managers who behave professionally set an appropriate example by encouraging their people to conduct themselves in a manner that supports company-wide success.

Establish Boundaries

Professionalism in the work place establishes boundaries between what is considered appropriate office behavior and what is not. While most managers support an enjoyable and vibrant work environment, limits must be put in place to avoid conflicts and misunderstandings. Workers who conduct themselves professionally steer clear of crossing the line with their conversations and other interactions with co-workers, superiors and clients.

Encourage Improvement

A business environment in which employees dress and operate professionally is more conducive for success. According to “Dress for Success,” a nonprofit organization dedicated to helping businesswomen obtain professional work attire, professional dress codes support career development and personal growth in the work place. Workers who dress and act professionally feel better about themselves and are encouraged to perform better for their clients.

Maintain Accountability

Companies that interact directly with clients are obligated to provide the best services possible and present their company in the best possible light. Professionalism counts when providing written information to clients. Professionally written company reports, business plans or other correspondence help businesses remain accountable with their level of service. According to the Small Business Administration, “the impression given in the paperwork submitted is important.”

Promote Respect

Professionalism in business establishes respect for authority figures, clients and co-workers. Maintaining a professional demeanor limits gossip and inappropriate personal conversations that could be considered disrespectful. Keeping a professional attitude with clients who behave inappropriately demonstrates the level of respect an employee has for the customer and the business partnership.

Minimize Conflict

Conflicts are less likely to arise in a professional business environment. Workers who respect each other’s boundaries and conduct themselves professionally rarely have disagreements that cannot be resolved efficiently. Professionalism in business also benefits diverse environments in which business people and their clients have several different perspectives and opinions. Professional behavior helps business people avoid offending members of different cultures or backgrounds.

Saturday, 22 October 2011

PERFECT COMPETITION, PROFIT MAXIMIZATION:

A perfectly competitive firm is presumed to produce the quantity of output that maximizes economic profit--the difference between total revenue and total cost. This production decision can be analyzed directly with economic profit, by identifying the greatest difference between total revenue and total cost, or by the equality between marginal revenue and marginal cost.
Profit Maximization
Profit Curve
Profit Curve
Total Curves
Total Curves
Marginal Curves
Average Curves
The profit-maximizing level of output is a production level that achieves the greatest level of economic profit given existing market conditions and production cost. For a perfectly competitive firm, this entails adjusting the production level in response to the going market price.

Three Views

Profit-maximizing output can be identified in one of three ways--directly with economic profit, with a comparison of total revenue and total cost, and with a comparison of marginal revenue and marginal cost.This exhibit illustrates how it can be identified for a perfectly competitive firm, such as that operated by Phil the zucchini growing gardener. Phil sells zucchinis in a market with gadzillions of other zucchini growers and thus faces a going market price of $4 for each pound of zucchinis sold.
The top panel presents the profit curve. The middle panel presents total revenue and total cost curves. The bottom panel presents marginal revenue and marginal cost curves. In all three panels, Phil maximizes when producing 7 pounds of zucchinis.
  • Profit: First, profit maximization can be illustrated with a direct evaluation of profit. If the profit curve is at its peak, then profit is maximized. In the top panel, the profit curve achieves its highest level at 7 pounds of zucchinis. At other output levels, profit is less.

  • Total Revenue and Total Cost: Second, profit maximization can be identified by a comparison of total revenue and total cost. The quantity of output that achieves the greatest difference of total revenue over total cost is profit maximization. In the middle panel, the vertical gap between the total revenue and total cost curves is the greatest at 7 pounds of zucchinis. For smaller or larger output levels, the gap is either less or the total cost curve lies above the total revenue curve.

  • Marginal Revenue and Marginal Cost: Third, profit maximization can be identified by a comparison of marginal revenue and marginal cost. If marginal revenue is equal to marginal cost, then profit cannot be increased by changing the level of production. Increasing production adds more to cost than revenue, meaning profit declines. Decreasing production subtracts more from revenue than from cost, meaning profit also declines. In the bottom panel, the marginal revenue and marginal cost curves intersect at 7 pounds of zucchinis. At larger or smaller output levels, marginal cost exceeds marginal revenue or marginal revenue exceeds marginal cost.
  • More on the Marginal View

    Further analysis of the marginal approach to analyzing profit maximization provides further insight into the short-run production decision of a perfectly competitive firm.First, consider the logic behind using marginals to identify profit maximization.
    1. Marginal revenue indicates how much total revenue changes by producing one more or one less unit of output.

    2. Marginal cost indicates how much total cost changes by producing one more or one less unit of output.

    3. Profit increases if marginal revenue is greater than marginal cost and profit decreases if marginal revenue is less than marginal cost.

    4. Profit neither increases nor decreases if marginal revenue is equal to marginal cost.

    5. As such, the production level that equates marginal revenue and marginal cost is profit maximization.
    Profit Maximization,
    The Marginal View
    Profit Maximization

    With this in mind, now consider this exhibit to the right, which will eventually contain the marginal revenue and marginal cost curves for Phil's zucchini production.
    • Marginal Revenue: Because Phil is a price taker, his marginal revenue curve is a horizontal line. Click the [Marginal Revenue] button to reveal this curve. It is perfectly elastic at the going market price of $4 per pound of zucchinis.

    • Marginal Cost: The marginal cost curve is U-shaped, reflecting the principles of short-run production. Click the [Marginal Cost] button to add this curve to the diagram. It has a negative slope for small amounts of output, then the slope is positive for larger quantities due to the law of diminishing marginal returns.

    • Profit Maximization: Profit is maximized at the quantity of output found at the intersection of the marginal revenue and marginal cost curves, which is 7 pounds of zucchinis. Click the [Profit Max] button to highlight this production level. This is the same profit-maximizing level identified using the total revenue and total cost curves and the profit curve.
    Consider what results if marginal revenue is not equal to marginal cost:
    • If marginal revenue is greater than marginal cost, as is the case for small quantities of output, then the firm can increase profit by increasing production. Extra production adds more to revenue than to cost, so profit increases.

    • If marginal revenue is less than marginal cost, as is the case for large quantities of output, then the firm can increase profit by decreasing production. Reducing production reduces revenue less than to it reduces cost, so profit increases.

    • If marginal revenue is equal to marginal cost, then the firm cannot increase profit by producing more or less output. Profit is maximized.

    Wednesday, 21 September 2011

    How to Sustain Growth and Profitability in Business

    For several hours, many participants at the lecture on “Driving Sustainable Business Growth” on September 30, 2007, in Lagos struggled with suggestions and ideas on how to sustain growth and profitability in business.

    The struggle was not restricted to a particular type of business, size of company, position in the company or even ownership.
    One thing that cuts across all the participants was the determination to see their line of businesses succeed, and was open to suggestions.

    The lecture was not the typical recipe or knowledge hand down, but an interactive one, where the participants made their own contributions, including contradicting the lecturer, Professor Bala Chakravarthy, a renowned international management consultant.

    Judging from the lecture and discussions that ensued, it was evident that making a success of any type of business does not depend on theories or what had worked for others in the past, but on current realities based on the prevailing conditions for that line of business and/or operating environment. 
     ers tend to get carried away by their “profitability” and forget about putting in place machinery to sustain the growth.

    According to him, sustaining profitable growth can be achieved by measuring performance over a period.

    To measure this successfully, citing examples of big establishments in the United States, he said one could assess performance like within a five year period based on “the average for the industry sub-sector and return on invested capital.”

    While the big organisations often make such assessments in their statement of accounts, which are issued quarterly, half-yearly and annually, it is not so easy for the one-man businesses, which base their assessments mainly on the profits from particular items.

    But such assessments, is the difference between the rise and fall of businesses.

    While acknowledging the truth of Chakravarthy, many of the participants pointed out the peculiarity of the Nigerian environment, which is not particularly business-friendly.

    For instance, one of the participants said his company in the financial services sector, spent about N24m per annum on diesel alone to run generating sets, which could otherwise had increased returns on shareholders investments. This is compounded by poor infrastructure. 
    Some of the participants noted that growing businesses in Nigeria, especially in the more structured organisations were not very easy because of the constant tension between the owners and the managers.

    While smaller business could easily take split-second decisions, thus, gaining ample time, the bigger ones often go through debates, sometimes, shareholders approval before taking a major decision.
    This often acts as set backs, in view of the time lost.

    The answer to such challenges, according to Chakravarthy is that business managers “must have the courage to re-vision, pursue continuous renewal, look to mergers and acquisitions and alliances, not as strategies but as means to execute the strategies, personally sponsor growth projects and provide a supporting process.”

    Sometimes, also, he said some business managers rushed into some of these strategies, like in mergers and acquisition, which ended up crumbling rather than growing the businesses because the strategies by the partners were not properly aligned.

    Although he said the matter remained inconclusive, he stated, “The predominant finding is that mergers and acquisitions do not create value for the acquiring company’s shareholders in over two-thirds of the cases. 
    “An example is a study done by the consulting firm KPMG International. It surveyed the 700 most expensive international merger and acquisition deals from 1996 to 1998; and concluded that only 17 per cent of these deals had added value to the combined company, while 30 per cent had had no impact whatsoever and as many as 53 per cent had actually destroyed value.”

    On the other hand, he noted that some have made a success of mergers and acquisitions, saying, “A recent study by the Boston Consulting Group analysed the long-term stock market performance of more than 700 large publicly held US companies over a 10-year period ending in 2002. It divided the sample firms into three clusters depending on their level of M&A activity.

    “It found that the highly acquisitive group of companies had the highest median total shareholder return –more than a full percentage point per year higher than the median TSR of companies that made few or no acquisitions.”

    As willing as some managers are to bring healthy ideas, management expert, Professor Pat Utomi, however, noted that the real challenge was not the lack of initiative to do as advised, but the fact that business owners resisted change.

    According to him, “Some egos depend on the status quo, they would not want to let go.”

    Putting the varied views in perspective, Chakravarthy advised that whatever strategy to be adopted to balance growth and profitability, targets must be set and such targets must be integrated progressively to exploit all potential synergies.

    Nnamdi Armstrong
    Sloane International Investments ltd
    +23407041797

    Wednesday, 31 August 2011

    Business Ethics and Social Responsibility

    About Ethics, Principles and Moral Values

    Simply put, ethics involves learning what is right or wrong, and then doing the right thing -- but "the right thing" is not nearly as straightforward as conveyed in a great deal of business ethics literature. Most ethical dilemmas in the workplace are not simply a matter of "Should Bob steal from Jack?" or "Should Jack lie to his boss?"
    (Many ethicists assert there's always a right thing to do based on moral principle, and others believe the right thing to do depends on the situation -- ultimately it's up to the individual.) Many philosophers consider ethics to be the "science of conduct." Twin Cities consultants Doug Wallace and John Pekel (of the Twin Cities-based Fulcrum Group; 651-714-9033; e-mail at jonpekel@atti.com) explain that ethics includes the fundamental ground rules by which we live our lives. Philosophers have been discussing ethics for at least 2500 years, since the time of Socrates and Plato. Many ethicists consider emerging ethical beliefs to be "state of the art" legal matters, i.e., what becomes an ethical guideline today is often translated to a law, regulation or rule tomorrow. Values which guide how we ought to behave are considered moral values, e.g., values such as respect, honesty, fairness, responsibility, etc. Statements around how these values are applied are sometimes called moral or ethical principles.

    What is Business Ethics?

    The concept has come to mean various things to various people, but generally it's coming to know what it right or wrong in the workplace and doing what's right -- this is in regard to effects of products/services and in relationships with stakeholders. Wallace and Pekel explain that attention to business ethics is critical during times of fundamental change -- times much like those faced now by businesses, both nonprofit or for-profit. In times of fundamental change, values that were previously taken for granted are now strongly questioned. Many of these values are no longer followed. Consequently, there is no clear moral compass to guide leaders through complex dilemmas about what is right or wrong. Attention to ethics in the workplace sensitizes leaders and staff to how they should act. Perhaps most important, attention to ethics in the workplaces helps ensure that when leaders and managers are struggling in times of crises and confusion, they retain a strong moral compass. However, attention to business ethics provides numerous other benefits, as well (these benefits are listed later in this document).
    Note that many people react that business ethics, with its continuing attention to "doing the right thing," only asserts the obvious ("be good," "don't lie," etc.), and so these people don't take business ethics seriously. For many of us, these principles of the obvious can go right out the door during times of stress. Consequently, business ethics can be strong preventative medicine. Anyway, there are many other benefits of managing ethics in the workplace.
    What is Business Ethics?
    Values and Morals, Guidelines for Living
    Ethics at a Cross Roads
    Retaliation Soars When Managers Don't Do the Right Thing
    Ethics is More Than Compliance
    Taking the Ethical High Road Is Good for Business
    Ethics and Intentions
    3 Sources of Moral Obligation
    The Best Ways to Discuss Ethics
    Students Teach Business Ethics
    It’s Profitable to be Ethical
    Transparency is a key to performance

    Managing Ethics in the Workplace


    Managing Ethics Programs in the Workplace

    Organizations can manage ethics in their workplaces by establishing an ethics management program. Brian Schrag, Executive Secretary of the Association for Practical and Professional Ethics, clarifies. "Typically, ethics programs convey corporate values, often using codes and policies to guide decisions and behavior, and can include extensive training and evaluating, depending on the organization. They provide guidance in ethical dilemmas." Rarely are two programs alike.
    "All organizations have ethics programs, but most do not know that they do," wrote business ethics professor Stephen Brenner in the Journal of Business Ethics (1992, V11, pp. 391-399). "A corporate ethics program is made up of values, policies and activities which impact the propriety of organization behaviors."
    Bob Dunn, President and CEO of San Francisco-based Business for Social Responsibility, adds: "Balancing competing values and reconciling them is a basic purpose of an ethics management program. Business people need more practical tools and information to understand their values and how to manage them.
    Ethics Management Programs: An Overview
    Is It Time for a Unified Approach to Business Ethics?
    10 Benefits of Managing Ethics in the Workplace
    8 Guidelines for Managing Ethics in the Workplace
    6 Key Roles and Responsibilities in Ethics Management
    12 Ethical Principles for Business Executives
    Responsibilities in the Employer-Employee Relationship
    Why Should Business Executives Be Concerned With Ethics?
    Organizational Character and Leadership Development
    Ten Steps to Designing a Comprehensive Ethics Program

    Developing Codes of Ethics

    According to Wallace, "A credo generally describes the highest values to which the company aspires to operate. It contains the `thou shalts.' A code of ethics specifies the ethical rules of operation. It's the `thou shalt nots." In the latter 1980s, The Conference Board, a leading business membership organization, found that 76% of corporations surveyed had codes of ethics.
    Some business ethicists disagree that codes have any value. Usually they explain that too much focus is put on the codes themselves, and that codes themselves are not influential in managing ethics in the workplace. Many ethicists note that it's the developing and continuing dialogue around the code's values that is most important.

    Developing Codes of Conduct

    If your organization is quite large, e.g., includes several large programs or departments, you may want to develop an overall corporate code of ethics and then a separate code to guide each of your programs or departments. Codes should not be developed out of the Human Resource or Legal departments alone, as is too often done. Codes are insufficient if intended only to ensure that policies are legal. All staff must see the ethics program being driven by top management.

    Note that codes of ethics and codes of conduct may be the same in some organizations, depending on the organization's culture and operations and on the ultimate level of specificity in the code(s).
    Effective Methods of Employee Code of Conduct Training
    Rethinking Codes of Conduct
    Establishing a Code of Business Ethics
    Codes of Conduct in Light of Sarbanes-Oxley
    7 Rules for Avoiding Conflicts of Interest in a Family Business

    Resolving Ethical Dilemmas and Making Ethical Decisions

    Perhaps too often, business ethics is portrayed as a matter of resolving conflicts in which one option appears to be the clear choice. For example, case studies are often presented in which an employee is faced with whether or not to lie, steal, cheat, abuse another, break terms of a contract, etc. However, ethical dilemmas faced by managers are often more real-to-life and highly complex with no clear guidelines, whether in law or often in religion.

    As noted earlier in this document, Doug Wallace, Twin Cities-based consultant, explains that one knows when they have a significant ethical conflict when there is presence of a) significant value conflicts among differing interests, b) real alternatives that are equality justifiable, and c) significant consequences on "stakeholders" in the situation. An ethical dilemma exists when one is faced with having to make a choice among these alternatives.



    Nnamdi Armstrong
    Sloane Business Management Consultants
    CEO
    info_sloanebizconsultants@yahoo.com
    +23407026341797